Creating a user profile
Creating a user profile
Every user can create by himself profile on the Tollpass.bg platform. It is needed to provide name and surname, as well as a valid e-mail address to create and confirm his password.
TollPass recommends two-factor authentication - in addition to the password, the user also protects his profile through a dynamic password, sent as an SMS code to his mobile phone or as a token via mobile app. For two-factor authentication, you need to provide your phone number. The service is available only for phone numbers of Bulgarian mobile network operators.
By creating a profile, every registered user has the right to enter into an Agreement for the provision of electronic toll collection services on behalf of and at the expense of a legal or private person (in short customer), under the active General Terms and Conditions with ITS. The user may also sign a contract with TollPass partner. Upon conclusion of such contract, the customers shall receive an e-mail message to the provided e-mail address containing a link, which allows to create a customer profile at Tollpass.bg, with access to the already activated contract.
The registered users of Tollpass.bg have the following rights, features, and amenities:
- take advantage of all the functionalities of the Tollpass.bg toll platform;
- create a contract through which they can use automatic toll declaration;
- pay all fees associated with the contract;
- pay for products and use contract-related services;
- add vehicles;
- order on-board units;
- online purchase of route pass, e-vignettes, compensatory fees and more;
- select communication channels to receive ITS notification regarding the implementation and status of the Contract
The single sign-on registration portal https://accounts.itsbulgaria.com/ for the two online platforms TollPass.bg and Vinetki.bg, managed by Intelligent Traffic Systems AD, enables the users with an existing profile on Vinetki.bg to access the toll-platform TollPass.bg with the same email and password.
TollPass recommends Google Chrome or Mozilla Firefox internet browsers to access the online platform.