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Creating a user profile

Creating a user profile

Every user can create by himself profile on the Tollpass.bg platform. It is needed to provide name and surname, as well as a valid e-mail address in order to create and confirm his password.

TollPass recommends two-factor authentication - in addition to a password, the user also protects his profile through a dynamic password, sent as an SMS code to his mobile phone or as a token via mobile app. For two-factor authentication, you need to provide your phone number. The service is available only for phone numbers of Bulgarian mobile network operators.

By creating a profile, every registered user has the right to enter into an Agreement for the provision of electronic toll collection services on behalf of and at the expense of a legal or private person (in short customer), under the active General Terms and Conditions with ITS. A user may also sign a contract at the points of sale of the TollPass’ Partner Network. Upon conclusion of the contract, the customers receives on the provided e-mail address which allows him to create a profile with access to the contract already signed.

The registered users of Tollpass.bg have the following rights, features and amenities:

  • take advantage of all the functionalities of the Tollpass.bg toll platform;
  • create a contract through which they can use automatic toll declaration;
  • pay all fees associated with the contract;
  • pay for products and use contract-related services;
  • add vehicles;
  • order on-board units;
  • online purchase of route pass, e-vignettes, compensatory fees and more;
  • select communication channels to receive ITS notification regarding the implementation and status of the Contract

The single sign-on registration portal https://accounts.itsbulgaria.com/ for the two online platforms TollPass.bg and Vinetki.bg, operated by Intelligent Traffic Systems AD, enables the users with an existing profile on Vinetki.bg to access the toll-platform TollPass.bg with the same email and password.

TollPass recommends using the following Internet browsers to work on the platform: Google Chrome or Mozilla Firefox.